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Our List of Services Includes:
Daily Mail Processing
Mail Pickup From the Post Office
Cashing & Caging Mail
Order Entry
Imports of all orders, renewals and transactions from clients web order and "self service" web pages
Daily financial reconciliation with software system
Customer Service
Incoming and Outgoing Phone Calls
Email Responses
Written Correspondence
Subscriber/Customer "comment log" to keep client informed of trends and issues
Complete Fulfillment Subscription Database/
File Maintenance
Full Financial (earned/deferred/cash and accrual) Reporting
Detailed Marketing Reporting
Detailed subscriber record maintenance and reporting
Website connectivity-online renewals, new orders, premium fulfillment, subscriber access based on status and more
Issue label or file fulfillment
Premium and report fulfillment-via mail or email
NCOA file updating
Marketing "finder" numbers assignments
Fulfillment and Mailing
Mailing of magazines, newsletters, books, premium and
conference packages, acknowledgments, invoices, renewals and more
Promotional Marketing via Mail, Email, Fax and Voice mailings
Skid storage and Inventory management
Automated inserting of packages up to 9"x12"
Postal Presorting
Email Blasts
Smart Site Web Site Development and Support
Full product order processing tied to the fulfillment database
Flexible Shopping Cart Service
On-line Credit Card Processing-tied to the fulfillment database
Instant PDF fulfillments of premiums, conference registration materials, back issues, alerts and more. All fulfillment can be tied to Credit Card authorization
RSS Reader Electronic Publishing tied to Fulfillment Database
List Processing and Management
Merge Purge 
Marketing mail preparation
Finder code number assignments
List and data formatting and cleanup
Track List Usage and Sales
NCOA Address Updates
USPS CASS Certification
Conference Order Processing and Support
Order Processing
Marketing Reporting
Registration Packet fulfillment (email and mail)
Telemarketing
Renewals
Requalification calls for BPA or ABC
Special cross and upsells
Surveys
Accounts Receivable/Soft Collections
Special Consulting Services
Postal Issues
Marketing and Renewals
Copywriting and Printing Support
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